Please allow 1-2 business days for order processing. Arrival times are estimated at 1-7 business days once an order has shipped. Note: We are closed on weekends and national holidays. Orders placed on these days will be shipped on the following business day.  

All of our products are put through rigorous testing & we stand behind them - because your satisfaction is our goal. If you find any type of manufacturing defect issue, please reach out to customer service.  

We stand by the quality of our products and are happy to refund products that are in completely new and unused condition. Final sale items and gift cards cannot be returned or exchanged. Items returned that show signs of use, scratches, or other damage will not be accepted. If your item includes a “do not remove” tag, and this tag is removed, it will not be accepted for return.  

Returns must be shipped in their original packaging. This includes, but is not limited to, the outer box, interior box, product insert cards, and any tags placed into the item. If an item is received in unsellable condition, your return will not be accepted. To start the return process, complete the Return Form enclosed in your package. If you have any additional questions, please contact us via our online inquiry form. Include the Return Form with your merchandise, and securely pack it for shipping. Using the courier of your choice, return the item to the address indicated on the return form. We recommend using a traceable and insurable shipping method. This service is offered by FedEx, UPS, USPS and other carriers. Keep the tracking information until your return has been received. After we receive and process your return, we’ll send you a confirmation email and issue a refund to your original form of payment. Please note that this process may take up to 5-7 business days.  

Direct exchanges are currently not possible. If you would like to exchange for another size or color, complete the Return Form enclosed in your package.  

All original shipping fees are non-refundable.

For the vast majority of returns, once your item is received, you can expect your refund to be issued within 5-7 business days. Please note there may be a delay in your refund appearing in your account, due to varying processing times between card issuers and payment types. Please allow additional time for your return to be processed during the holiday season.  

Please contact us via our online inquiry form, and we can assist you with the next steps. Please make sure you have the original order number ready.